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Shipping Policy

Effective Date: October 2023

 

At Medify Biotherapeutics, we are committed to providing a seamless and convenient shopping experience for our valued customers. This includes ensuring prompt and reliable delivery of your orders. Our shipping policy outlines the details of our shipping process, including information about shipping methods, delivery times, and charges.

 

Shipping Methods:

 

  • Most orders will be shipped via Priority Mail through our trusted shipping partners.

  • We are pleased to offer free shipping on all orders sent via Priority Mail within the continental United States, the United Kingdom, and most of the EU.

  • For international orders or orders outside the eligible region, additional shipping charges may apply. These charges will be calculated and displayed at checkout.

Order Processing Time:

 

  • We understand the importance of receiving your order promptly. Therefore, we strive to process and ship all orders within 2 business days from the date of purchase.

  • Please note that orders placed on weekends or holidays may require additional processing time.

Delivery Time:

 

  • Delivery times may vary based on your location and the shipping method selected.

  • For orders shipped via Priority Mail within the continental United States, the United Kingdom, and most of the EU, the estimated delivery time is usually less than 4 days.

  • International orders may take longer to arrive due to customs clearance processes and local postal services.

Tracking Your Order:

 

  • Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.

  • You can use this tracking number to monitor the progress of your shipment online through our website or the courier's tracking portal.

Order Issues and Lost Packages:

 

  • In the rare event that your package is lost or undelivered, please contact our customer support team. We will work diligently to resolve the issue and ensure your satisfaction.

Shipping Restrictions:

 

  • Some items may be subject to shipping restrictions imposed by local laws or regulations. If any restrictions apply to your order, we will notify you promptly and work towards a suitable solution.

Please note that this shipping policy is subject to change without prior notice. Any changes will be communicated to our customers through our website or other appropriate channels.

 

If you have any questions or require further assistance regarding our shipping policy, please don't hesitate to reach out to our customer support team at support@medifypbm.com.

 

Thank you for choosing Medify Biotherapeutics. We appreciate your business and look forward to serving you with exceptional products and services.

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